• Standard Shipping within the United States is Always Free.
• Standard Shipping orders can take up to 3-5 business days to be processed and packaged before they are shipped out of our office.
• USPS Priority Mail & USPS Priority Mail Express rates will be provided as options for your own convenience.
• Penelope Chic Boutique is NOT responsible for:
Delays with USPS shipping
Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.
Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.